
What is Volunteer Friendly?
The Volunteer Friendly Award is a user-friendly quality standard to support, recognise and reward groups who are good at involving volunteers.
Many essential services in Scotland’s communities are enhanced by volunteers. The Scottish Government recognises that volunteering matters and it’s all about new experiences, feeling good and making a difference.
It’s never been more important for groups to be able to show how good they are at involving and managing their volunteers. We believe regardless of your group or organisation size or set up you should be rewarded and recognised for the difference your volunteer programme makes.

The Volunteer Friendly Award was redeveloped in 2021 by Volunteer Scotland and the TSI Scotland Network. The standard, process and offer have been refreshed and achievable requirements set for each level of your volunteer programme. The new process allows more groups to engage with the Volunteer Friendly Award and be recognised for the work they do.
What are the benefits?
It's volunteer focused to ensure all volunteers have a great experience
It sets an achievable level for all volunteer programmes
It highlights and demonstrates good practice in volunteer management
It shows commitment and value to volunteers
It's a supportive development opportunity
Plus much more!
Volunteer Friendly Delivery Agents
The Volunteer Friendly Award is managed in Scotland by Volunteer Scotland and delivered locally by TSIs and Volunteer Centres. In Northern Ireland it is managed by Volunteer Now and delivered locally by Volunteer Centres and in the Republic of Ireland it is managed and delivered by Volunteer Ireland.